Tell us what you need help with.

Keep your enquiry short and useful.

You do not need to write a complete medical history in the form. A useful enquiry can simply include your name, phone number, the service you are looking for and a short sentence about the concern. The appointment team can then contact you and clarify the details needed to arrange the right consultation.

The form on this website is configured to send submissions to genesisneurogen143@gmail.com. It uses FormSubmit for email delivery, so the practice does not need a separate SMTP server for basic website enquiry handling. After a successful submission, the form is configured to redirect the visitor to the Genesis Neurogen thank-you page.

Phone support

If your enquiry is time-sensitive or you prefer to speak directly, use one of the appointment numbers shown on the website. Calling is also the best option if you need to confirm which centre is currently suitable for your appointment.

What not to use the form for

Do not use the website form for emergencies or for transmitting highly sensitive medical information that requires secure clinical communication. Severe breathing difficulty, seizures, major bleeding, loss of consciousness, severe dehydration or rapidly worsening symptoms require urgent medical attention.

For routine or non-emergency concerns, the team can help you identify whether you need pediatric, newborn, gynecological, obstetric or another appropriate consultation.

Your next step is simple.

Once the form is submitted successfully, the website redirects you to a confirmation page. Keep your phone available so the practice team can respond using the details you provided. If you need to change the appointment location or explain an additional detail, mention it when the team contacts you.